Reading Time: 3 minutes Comodo IT and Security Manager (ITSM), which is a part of Comodo One initiative and is available absolutely free, assists MSPs in managing their client infrastructure, by equipping them with the necessary IT tools to address the four critical aspects of IT Service Management: device management, application management, security management and helpdesk management. Subscribe to…

Reading Time: 6 minutes Comodo One. Configuring roles in ITSM How to assign/re-assign a role to the specific user How to create a new role with custom permissions How to create a new staff and change role How to customize permissions for a role How to assign/re-assign a role to the specific user? Step 1: Go to ITSM >…

Reading Time: 10 minutes Comodo One. Configuring C1 Portal C1 MSP/Enterprise version comparison How to check unified notifications in C1 portal How “Two factor authentication” features works in C1 portal How to clone an existing role How to perform quick actions from C1 portal C1 MSP/Enterprise version comparison C1 is the integrated platform for Managed Service Providers and Enterprises:…

Reading Time: 6 minutes Takeover remote endpoints using ITSM How to prevent users from establishing the remote session to managed endpoints How to inform endpoint about who connected during Comodo Remote Control session How to use Comodo Remote Control for Multi-Monitors support Takeover remote endpoints using ITSM ITSM’s ‘Takeover’ feature allows administrators to remotely access and control Windows devices…

Reading Time: 14 minutes How to check patch status and deploy selected patches to devices How to check patch status of third party application on specific device How to create “Third Party Patch Procedures” How to perform third party application update in ITSM How to run “Third Party Patch Procedures” How to deploy patches from the ‘Patch Management’ interface…