Roles

Comodo One. Configuring roles in ITSM

Comodo One. Configuring roles in ITSM How to assign/re-assign a role to the specific user How to create a new role with custom permissions How to create a new staff and change role How to customize permissions for a role…

Comodo widgets

Comodo One. Configuring widgets and adjusting dashboard appearance

The portal user can adjust the Dashboard appearance, disable temporarily unnecessary widget, enable required widget and prioritize the widget order in the dashboard as per your preference Step 1: Log in COMODO ONE portal and click ‘Customize’ icon Step 2:…

Remote Endpoints

Comodo One. Takeover remote endpoints using ITSM

ITSM’s ‘Takeover’ feature allows administrators to remotely access and control Windows devices to solve issues, install third party software and perform system maintenance. To take over a device: Open ITSM then click ‘Devices’ > ‘Device List’ and select your target…

Patch Management

Comodo One. The Ins and Outs of Patch Management using Comodo ITSM

How to check patch status and deploy selected patches to devices How to deploy patches from the ‘Patch Management’ interface How to add a patching schedule to a profile (including best practices) How to manually run a patch procedure on…