Roles

Comodo One. Configuring roles in ITSM

Comodo One. Configuring roles in ITSM How to assign/re-assign a role to the specific user How to create a new role with custom permissions How to create a new staff and change role How to customize permissions for a role…

Comodo widgets

Comodo One. Configuring widgets and adjusting dashboard appearance

The portal user can adjust the Dashboard appearance, disable temporarily unnecessary widget, enable required widget and prioritize the widget order in the dashboard as per your preference Step 1: Log in COMODO ONE portal and click ‘Customize’ icon Step 2:…

Digital certificate

SSL/PKI/X.509—Automated Digital Certificate Lifecycle Management Reduces Risk and Costs

While SSL/TLS certificates provide the backbone for information security—digital certificate management is going to get harder as enterprises turn to SSL certificates to manage security for the 21 billion Internet of Things (IoT) devices expected by 2020. For example, just…

ITSM

Comodo One. Understanding Devices in ITSM

Comodo One. Understanding Devices in ITSM How to implement “Bulk to installation package” in devices How to install custom MSI packages How to check all malicious files from a device How to check all unrecognized files from a device How…

ITSM

Comodo One. Understanding Windows Profiles in ITSM

Comodo One. Understanding Windows Profiles in ITSM How to hide/show security client and communication client tray icons in devices How to define a list of device classes that should be blocked on endpoints How to configure baseline settings How to…

Configuring device

Comodo One. Configuring profiles in ITSM

Comodo One. Configuring profiles in ITSM How to make a profile as default How to reuse a default profile How to make a profile as default? Step 1: Go to ITSM >’Configuration Templates’ > ‘Profiles’. You can view existing profiles…

service desk

Comodo One. Understanding Service Desk

Comodo One. Understanding Service Desk How to add a user in staff panel How to create and use canned responses How to create FAQs and publish How to create FAQ category How to make FAQs internal How to check ‘Alerts…

Monitors in ITSM

Comodo One. Understanding monitors in ITSM

Comodo One. Understanding monitors in ITSM What is ‘Monitoring’ in ITSM profiles How to configure ‘Monitors’ in profiles How to check monitoring logs How to monitor CPU/RAM/Network performance in devices How to Monitor Processes in devices How to Monitor Events…

Comodo One

Comodo One. Understanding Procedures

Comodo One. Understanding Procedures How to filter procedures How to create and run script procedure in devices How to schedule the procedure using profiles How to use script categories and keep them organized How to filter procedures? Step 1: Go…

Alerts in ITSM

Comodo One. Configuring alerts in ITSM

Comodo One. Configuring alerts in ITSM How to configure alerts How to create an automated alert ticket in Service desk using ‘Monitoring’ How to configure auto-remediation (fix) procedure if alert triggered from any monitor How to configure alerts You can…

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