Learn about Zero Trust Architecture
Impenetrable cybersecurity without sacrificing usability
Gain detailed visibility into all your endpoints activities
Harden applications and hardware environments
Immediate and continuous response to incidents
Close the window of time your data could be exposed
Get your Comodo solutions setup, deployed or optimized
Control access to malicious websites
Defend from any internet based threats
Stop email threats before it enters your inbox
Preserve and protect your sensitive data
Keep your website running fast and malware free
Add encryption to your websites
Automated certificate mgmt. platform
Secure private intranet environments
Digital signature solutions for cloud apps
Encrypt emails for senders and recipients
Stay compliant with PCI DSS
Trusted authentication for IoT devices
Francisco Partners a leading technology-focused private equity fund, has acquired a majority stake in Comodo’s certificate authority business. Newly renamed from Comodo CA Limited to Sectigo Limited. Privacy Policies, Trademarks, Patents and Terms & Conditions are available on Sectigo Limited’s web site.
Meet the people behind the direction for Comodo
Get the latest news about Comodo
People are the key to achievement and prosperity
Stay up to date with our on-demand webinars
Worldwide: Sales, Support and General Inquiries
Schedule a live demonstration of our solutions
Need immediate help? Call 1-888-551-1531
Instantly removes viruses to keep your PC virus free
Experience true mobile security on your mobile apple devices
Secure Internet Browser based on Chrome
Chrome browser internet security extension
Submit a ticket to our support team
Share any product bugs or security flaws
Collaborate with research experts on data sets
Valkyrie Threat Intelligence Plugins
Valkyrie Threat Intelligence APIs
The process of managing requests on behalf of your clients, users and customers may seem simple on the surface but is inherently one of the most critical functions of any IT support team or Managed Service Provider (MSP).
Being able to formally capture the service requests of clients, manage them in an efficient and effective manner, ensure that they are routed to the correct technical or logistical person, and to be able to report on the level of service to ensure that all agreements are adhered to, is critical.
For many organizations, internal policies and even regulatory compliance can also be important factors.
Service desks (also known as ticketing systems) should also be integrated with the IT monitoring systems, to allow for automated requests for service to be generated when a system alert is identified.
When looking for a ticketing system (either your first system or to replace one that has reached its effective usefulness), here are some simple questions to consider.
1. How many users will the system have, and will you have to pay per user?
2. How many staff to you have delivering service, and will you have to pay for each of them?
3. What level of support an education does the vendor offer, and at what cost?
4. Does the service desk integrate with your remote monitoring and management system (this will significantly reduce the complexity to your staff)
5. Is the system cloud based on do you need to install a local server (cloud based also means you will not have to worry about system maintenance, updates etc)
Prices for IT service desks can range from hundreds of dollars to free, and often the free systems offer a compelling solution for all sizes of company.
Why free? Because service desks are now a core function of management platforms, and for some vendors they see it as simpler to provide a complete platform where more advanced technology can be purchased rather than changing for every element of the platform.
Welcome to the cloud economy.
Service Desk Process Flow
Customer Service Desk
CRM Service Desk
Global Service Desk
Sign up to our cyber security newsletter
Comodo Cybersecurity would like to keep in touch with you about cybersecurity issues, as well as products and services available. Please sign up to receive occasional communications. As a cybersecurity company, we take your privacy and security very seriously and have strong safeguards in place to protect your information.
See how your organization scores against cybersecurity threats