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BitDefender, the well-known IT security firm, fell victim to a data breach in which hackers stole critical customer data. A hacker is demanding $15,000, or, if payment isn’t granted, will release the stolen customer information online.

BitDefender hacked

BitDefender failed to encrypt its customer data, and the hacker, who goes by DetoxRansome, broke into a BitDefender server that hosted cloud-based management dashboards for its small and medium-sized business customers.

The most startling aspect of the BitDefender hack is that the login details weren’t encrypted. Over the weekend, the hacker released a list of usernames and passwords for 250 accounts. BitDefender has stated that it’s working with law enforcement and will not negotiate with the hacker.